Privacy Policy

Your personal data and assets are our highest priority. We're fully committed to protecting them.

Monstean collects and stores data that is essential to your trading practice. The methods we use to collect and store this information are detailed in the Privacy Policy below.

Our policy is guided by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

We aim to ensure you understand how we collect and process your data, empowering you to make informed decisions. We maintain clear guidelines and processes for handling data across this website, with our policy detailing the specific methods we use. This gives you complete transparency and control over your information.

We'll always keep you informed promptly whenever necessary. Transparency is fundamental to how we operate.

Our trained staff are always available to answer any questions you may have about our processes and our obligations under the laws of United Kingdom. Please contact us at: info@monstean.com

• We do not use your personal data for any purpose other than those outlined in our Privacy Policy.

We may process your personal data for several purposes, including the essential operation of Monstean services, connecting trader-members with third-party trading platforms, maintaining and improving our website functionality, protecting our legal rights, and meeting regulatory obligations. We also process data as necessary to provide administrative and business support services related to the Services we offer you.

To better serve your preferences and requirements, Monstean uses personal data to enhance our service offerings.

• To help protect your personal data and safeguard your rights, you'll need access to essential tools and features.

You can contact us at any time to access, modify, or delete your personal data. We also support requests to transfer your information to you or a designated third party. This service ensures you can fully exercise your privacy rights and maintain control over your data.

• Protect your personal information:

Our security systems meet the highest banking-level standards. While we cannot guarantee complete protection against all threats, we remain committed to continuously enhancing our defences and strengthening the measures we have in place.

We maintain a comprehensive privacy policy and implement the highest level of security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data.

Our policy terms apply to all individuals who can be identified or have been identified. This includes any natural person who could be recognised or has already been recognised in connection with data that has been provided to us or that we can access and/or combine.

The processing of data, as outlined in the Privacy Policy, refers specifically to the storage, management and organisation of personal data.

We do not collect or request any information from persons under the age of 18, nor do we permit anyone under 18 to use our platform. Should we discover any user account or information belonging to a person under 18, it will be deleted immediately.

2. What personal data do we collect and store?

When you register with us, we collect the personal data necessary to provide our services. We may also request additional information to verify your account ownership when needed. To maintain and enhance the quality of our services, we gather and analyse data about how you use our platform and interact with third-party partners.

3. You have no obligation to share your personal data with the company.

Whilst you're under no obligation to provide your data, doing so helps us deliver our services effectively. Without the necessary information, we may need to limit access to certain features or restrict your use of the platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We don't collect personally identifiable information. However, we do gather data related to your account activity, IP address, and access timestamps. For maintenance, security, and support purposes, we retain system crash reports, browser details, and device type information associated with your account. We also record your account's language preference.

Regarding personal data collection, we only accept and retain information that you voluntarily provide when you connect with a third-party trading platform through us.

The personal data you provide to third-party platforms may include your full name, address, telephone number, and email address.

Why does the company require my personal data and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in United Kingdom.

The company can only handle, process, and transmit your data in accordance with applicable laws in United Kingdom. The legal grounds for doing so are outlined below:

• You have agreed to allow the company to store and process your personal data. When you submit your information to us, you authorise us to transfer it to the appropriate third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To enhance our services, establish or defend legal claims, and pursue legitimate business interests, we may need to store and process your personal data.
• To meet our legal obligations, we process your data in accordance with applicable regulations.

If you'd like to learn more about our data processing practices, please don't hesitate to contact us by email.

Below you will find details of how we may use your personal data, along with the legal basis for each use.

6. Sharing Your Personal Data with Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share your personal data with third-party services, whose privacy policies will govern how your information is used. This may include various digital trading platforms.

To enhance our service offering and improve our overall capabilities, we may share your personal information with our affiliates and partner companies.

We may disclose your data to appropriate legal or regulatory authorities where required by law or to protect the rights and assets of our company and our third-party partners.

In the event of a critical business transaction—such as a company sale, investment pursuit, or loan application—we may share relevant data in a legally compliant manner. This includes situations involving company mergers, restructuring, consolidation, or bankruptcy proceedings, as required by law.

7. Cookies and Third-Party Services

We may use cookies and similar tracking technologies for site analytics and advertising partnerships, in accordance with applicable laws and industry standards.

Cookies are small pieces of code stored on your device when you visit a website. We use them to collect information about your browsing behaviour and preferences, allowing us to personalise your experience and remember your settings. This helps us tailor our service offerings to suit your needs and gather analytics data to improve our website performance and inform our strategic planning.

On this site, we use two main types of cookies. Session cookies are stored only during your visit and are automatically deleted when you close your browser. Persistent cookies, by contrast, remain in your browser after your session ends, allowing the site to recognise you as a returning visitor and enhance your browsing experience.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose.

Cookies have been blocked or deleted

If you wish to delete or block cookies, you can do so through your browser's settings. Follow the links below for step-by-step instructions on how to manage cookies with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies may prevent certain features and functionality from operating as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy. Storage may be extended in accordance with applicable local laws, regulations, and our company policies.

Your personal data will be shared with third-party trading platforms at your request and discretion for a period of 12 months. After this 12-month period expires, your data may continue to be shared for a further 12 months, subject to your consent.

We regularly review all personal data we hold to determine whether it remains necessary.

9. Transfer of personal data to third countries or international organisations

Where necessary to provide our services and for security purposes, we may transfer your personal data to third countries and international organisations, always using robust security protocols. We maintain the highest standards of data protection to safeguard your information and ensure you retain full legal rights and remedies at all times.

All residents within the European Economic Area (EEA) are protected by comprehensive data protection safeguards.

• Data transfers always take place within the legal jurisdiction of the EU and are subject to standard data protection protocols as outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 (GDPR).
• Any transfer of data between public entities or authorities is conducted in accordance with Article 46(2) and constitutes a legally binding and enforceable agreement.
• The European Commission's Standard Contractual Clauses, as provided under Article 46(2)(c) of the GDPR, establish the conditions for data transfers outside the EU. All such transfers are conducted in accordance with these clauses. You can view and read the full clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures we use to protect your personal data during transfers to third countries, please contact us at info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected using the highest level of technical and organisational safeguards, in line with industry best practice standards. These measures are designed to prevent unauthorised or accidental destruction, loss, or alteration of your information.

Whilst we implement comprehensive data protection measures in accordance with legal requirements, we cannot guarantee that personal data will remain entirely error-free in all circumstances. We therefore cannot accept liability for unauthorised disclosure or incidental, indirect, or consequential damage to personal data. This includes events beyond our control, such as transmission errors, unauthorised third-party access, or similar occurrences.

If we receive legally binding requests from regulatory authorities or legal bodies, we may be required to share your personal data with them. Once your data is disclosed under legal compulsion, we have no control over how these authorities handle, store, or protect that information.

Any information transmitted over the internet, including personal data, carries an inherent risk of interception and cannot be guaranteed as completely secure. The Company cannot provide absolute security assurances for data transmitted online.

11. Third-party website links

This website contains links to third-party applications and websites that are not affiliated with us and fall outside our control. Our privacy policy does not apply to these external services, as they operate under their own data collection and processing procedures. We are not responsible for their activities or practices. Please use these links at your own discretion.

Always review the privacy policy of any company or service before visiting their website and sharing personal data. Make sure their data collection, usage, and processing practices align with your preferences and requirements. Any information you decide to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify our policy at any time. Any changes will be communicated through our website and other relevant channels. The updated privacy policy will be posted on the website and becomes effective immediately upon publication, unless otherwise stated.

Your personal data rights

You have complete control over your personal data, including the right to verify its accuracy, correct any errors, and choose to delete or restrict how we process your information.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected under the rights set out below. You can exercise these rights at any time by emailing the address provided.

Accessing Your Rights

If the personal information you've provided to us is accurate, you can access it at any time. Any personal data we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of your processed data beyond the first copy provided, a reasonable administrative fee may be charged.

The rights granted by law and outlined in the privacy policy must not infringe upon the rights of others. The company reserves the right to refuse or restrict access to personal data where doing so would protect the rights and freedoms of other individuals.

Right to Correct Errors

You or the Company may correct any errors in your personal data, including omissions or inaccuracies, to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or unlawfully. 2) If you request its removal and the Company has no legal obligation to retain it. 3) If you withdraw consent to data processing by us, even where processing is lawful and serves our legitimate interests or those of a third party. 4) If we are required by law to delete your data.

The right to deletion is overridden by legal obligations imposed by EU law or the laws of any member state. Similarly, this right does not apply where data is necessary for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

If you request that your personal data usage be restricted, we will delete it except in the following circumstances: 1) where EU or Member State law prevents deletion; 2) where you have consented and the data is necessary for defending or pursuing legal claims; 3) where deletion would compromise the rights of another individual.

Right to Data Portability

You have the right to access and review any personal data you have provided, provided that you consented to its collection and that processing is carried out by automated systems.

You have the right to request that we transfer your personal data to another company or organisation, provided this is technically feasible. This does not affect your right to have your data deleted. However, we cannot fulfil this request if doing so would infringe the rights or freedoms of another individual.

Right to challenge data processing

Regardless of the Company's right to pursue its legitimate interests or those of a third party service provider, you have the right to object to the processing of your data and request that it stops. However, this right does not apply where there is a compelling legal reason to continue processing—such as defending against or pursuing legal claims. In such cases, we may continue to process your personal data.

You may at any time request that your personal data is not processed for direct marketing purposes.

Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time with immediate effect, where applicable. Please note that this does not affect any processing that took place before your withdrawal.

If you're unhappy with our service for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, regulatory and supervisory authorities have been established throughout the European Union to address such concerns. You have the right to lodge a complaint with these authorities at any time.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of EU Member States.

Upon receiving your request for access to your personal data and its processing, we will provide the information you've requested, as outlined in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the complexity of your request. Should an extension be necessary, we will notify you within one month of receiving your request.

We'll send the information you've requested electronically at no cost, unless doing so would breach the law or the terms outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that are deemed vexatious, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about who is making a request for personal data, in order to ensure compliance with data protection and security requirements.